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Publications & Community > Past Colloquia and CERR Proceedings

9th Colloquium on European Research in Retailing 2025

CERR 2025

The 9th Colloquium hosted by Jönköping University, Sweden took place on Thursday 26 June and Friday 27 June 2025.

The theme of this edition was

Transformation in Retail: Human-Centric Innovation

Retailing is undergoing a profound transformation driven by technological advancements, changing consumer behaviour, and shifts in the global economy and supply chains. The 9th CERR conference explored innovative strategies and practices shaping the future of retail. With a focus on human-centric innovation, we welcomed scholarly contributions from logistics, supply chain management, operations, and marketing examining how retailers use technology and data to enhance customer experience, improve operational efficiency, and build sustainable businesses.

Retail establishments play a crucial role in regional development by creating jobs, supporting local supply chains, and strengthening communities. Their impact can be maximised by fostering innovation, inclusivity, and human-centred approaches within the retail sector.

Proceedings from the CERR 2025 in Jönköping, Sweden

are available here.

Please cite as

Hamid Jafari, Xavier Brusset, Marta Frasquet, Christoph Teller, Herbert Kotzab, Proceedgings of the Colloquium on European Research in Retailing (CERR) 2025, Jönköping, Sweden.

ISBN: 978-91-989295-3-9

CoverPage_CERR2025

Organising Committee

Hamid Jafari — Jönköping University, Sweden
hamid.jafari@ju.se

Xavier Brusset — SKEMA Business School, France
xavier.brusset@skema.edu

Herbert Kotzab — University of North Florida, USA
n01535033@unf.edu

Marta Frasquet — University of Valencia, Spain
marta.frasquet@uv.es

Christoph Teller — Johannes Kepler University Linz, Austria
christoph.teller@jku.at


CERR 2025 was partially supported by the European Regional Development Fund via the project M2C E-handel.

ERDF RJL JTH TVV Logo


Portsmouth, CERR 2023

Portsmouth, 22 -- 23 July 2023

Portsmouth.jpg

The 8th edition of the Colloquium on European Research in Retailing was hosted by the

Strategy, Marketing, and Innovation (SMI) School at the University of Portsmouth (UK).

The Colloquium's main event was held on Thursday and Friday, 22th and 23th of June 2023. A drinks reception followed on Wednesday, 21st in the evening.

Aiming to bring together scientific researchers in the UK, Europe, and beyond to share managerial and scientific retail insights.

The Book of Proceedings is available for download here.

Please cite as M. Nieto Garcia, D. Acuti, J. Sit and X. Brusset (2023), Proceedings from the 8th Colloquium on European Research in Retailing, ISBN 978-1-86137-678-7.

Proceedings from the CERR 2023 in Portsmouth, United Kingdom 

are available here.

Please cite as: 

Marta Nieto Garcia, Dileta Acuti, Jason Sit, and Xavier Brusset (Eds.) Proceedings of the Colloquium on European Research in Retailing (CERR) 2023. Portsmouth, United Kingdom (ISBN978-1-86137-678-7)

2022 Book of Abstract

 

The hosting committee consisted of the following:

Dr. Jason Sit  -  jason.sit@port.ac.uk

Dr. Diletta Acuti  -  diletta.acuti@port.ac.uk

Dr. Marta Nieto-Garcia  -  marta.garcia@port.ac.uk


Zagreb, CERR 2022

Zagreb, 8 -- 10 July 2022

Zagreb.jpg

The New Age Of Retailing: Rethink, Reconnect, Revive

The 7th edition of CERR took place in Zagreb, the heart of beautiful Croatia. It was hosted by the University of Zagreb, Faculty of Economics and Business Zagreb.

This 7th edition was held from Thursday 8th to Saturday 10th September 2022 on the Faculty of Economics and Business Zagreb.

This colloquium welcomed papers and extended abstracts addressing the challenges of digitalization of distribution channels, marketing, operations, supply chain, and logistics.

We particularly (but not exclusively) welcomed submissions on topics related to physical/digital stores, agglomerations and platforms in the contexts of B2B, B2C as well as C2C. Within this remit we looked for contributions in the following research areas across retail sectors:

  • Retail operations
  • Retail digitalization
  • In-store logistics
  • Retail supply chain management
  • Omni-channel operations
  • Supplier Relationship Management
  • Retail buying
  • Technology in the retail environment
  • Retail innovations
  • Retail location
  • Distribution management
  • Human resource management in retail
  • Store format development
  • Phygital retailing
  • Weather influence on retail
  • Green distribution
  • Social responsibility in retail
  • Shopper marketing
  • Customer experience
  • International retailing
  • Retail branding
  • Retail pricing
  • In-store/online promotions
  • Last mile logistics
  • Retail service management
  • Retail agglomeration marketing
  • Retail information systems management
  • Social media retailing

FEB

Proceedings from the CERR 2022 in Zagreb, Croatia 

are available here.

Please cite as: 

Petljak Kristina, Brusset Xavier and Teller Christoph (Eds.) Proceedings of the Colloquium on European Research in Retailing (CERR) 2022. Zagreb, Croatia (ISBN978-953-346-184-7)

2022 Book of Abstract

 

Sophia Antipolis, CERR 2021

Sophia Antipolis, 15 -- 17 July 2021

Sophia Antipolis

For that 6th edition, the theme was "Building Resilience in Retail for the post COVID World – Marketing & Operations Perspectives". This theme enjoyed massive support and 58 submissions have been presented to address such issues. They represent the cutting edge of research in retailing and will spark even further interest in building the necessary knowledge and managerial tools to overcome the effects of this pandemic and prepare firms in retail and logistics for any new event of this kind in the future. The Best Paper award was for David Schmid's paper titled "Retailers' foreign market exits over time: Firm specific behavior or industry specific common patterns?".

Building Resilience in Retail for the post COVID World - Marketing & Operations Perspectives

We were able to hold the colloquium in the location we had set in a hybrid format, some people did manage to come on site, others presented and listened online.

51 papers were submitted. 48 presentations were shared online and in person by passionate and motivated researchers. Discussions and comments were provided as feedback from top researchers in the field. We managed to mix in some fun and still have a highly dedicated and engaged audience. As usual a special issue in the International Journal of Retail & Distribution Management will be published collecting the best papers of the Colloquium.

The colloquium took place on the Sophia Antipolis campus of

SKEMA School of Management

and the gala dinner was in the fabulous location of Hotel Belles Rives, in Antibes (see picture on the right).

Gala dinner
SKEMA Business School  

Proceedings from the CERR 2021 in Sophia Antipolis, France

are available here.

Please cite as

Brusset, Xavier (Ed.), Proceedings of the Colloquium on European Research in Retailing (CERR) 2021, Sophia Antipolis, France. (ISBN est 978-2-493066-00-8).

DOI: 10.5281/zenodo.6461016

Cover_BoP_6th_CERR_2021



Valencia, CERR 2020

Valencia, 31 August -- 2 September 2020

Valencia

We were able to hold the colloquium in the location we had set, even though we had to reschedule it from the initial date.

92 papers were submitted. 72 presentations were shared online and in person by passionate and motivated researchers. Discussions and comments were provided as feedback from top researchers in the field. The overall atmosphere was studious and intense. As usual a special issue in the International Journal of Retail & Distribution Management will be published collecting the best papers of the Collouqium.

Universidad_Valencia

Proceedings from the CERR 2020 in Valencia, Spain

are available here.

Please cite as :

Frasquet, Marta (Ed.), Proceedings of the Colloquium on European Research in Retailing (CERR) 2020.
Valencia: Universidad de Valencia. ISBN: 978-84-09-23403-5

CERR 2020 Proceedings


Guildford, CERR 2018

Surrey Business School, 11-13 July 2018

Guildford

For that edition, the theme was: "Physical and Digital Market Places -- Where marketing meets operations". CERR 2018 focused on physical/digital stores, agglomerations and platforms in the context of B2B, B2C as well as C2C. Within this remit, contributions covered retail management, marketing, operations and logistics as well as supply chain management. As usual it was organized with the full support of the University of Surrey and sponsored by major retail organizations in the UK.

“Go big or go home” (Jennings 2017, p. 224)

The 4th edition in numbers:

150 Collegiate and constructive reviews,
80 Advisory board members (from 61 universities in 18 countries),
95 Delegates (from 60 universities in 20 countries),
65 Presentations,
21 Research sessions,
4 Lifetime achievement awards,
4 Best paper awards,
3 Special interest sessions (research & teaching/learning),
3 Paper development workshops,
1 Special issue in IJRDM

1 Great retail research community

The 4th edition in words*:

Proceedings thematic map

* based on thematic mapping of all submitted extended abstracts

 

Downloads:
CERR2018_CallForPapers_1.pdf
CERR2018_Poster_1.pdf

Proceedings from the CERR 2018 in Guildford, Surrey, United Kingdom

are available here.

Please cite as:
Teller, Christoph, Brusset, Xavier, Kotzab Herbert (Eds.):
Proceedings of the Colloquium on European Research in Retailing (CERR) 2018.
Guildford: University of Surrey. ISBN: 978-1-84469-034-3

 

PIC_CERR2018_Poster_1.jpg


Toulouse, CERR 2016

Toulouse Business School on June 2 -- 4, 2016

Toulouse river

For that edition, the theme was: "The store and the Internet of Things: retail operations, marketing and beyond". It was organized with the full backing of Toulouse Business School, Bremen University and the University of Surrey by their representatives Prof. Xavier Brusset, Prof. Herbert Kotzab, and Prof. Christoph Teller, respectively. With 54 participants from all over Europe (19 research labs, 31 nationalities), this was the best colloquium so far both in terms of quality of the presentations as well as in the width and breadth of the perspectives and subjects presented. The proceedings were collated and printed in a Book of Proceedings, complete with an ISBN.

The best paper award went to Dr Alan Collins, Department of Food Business and Development, UCC and IAM Council member, for his work with co-author Prof. Richard George which addressed mavens' search behaviours and assessed implications for store brands.

Best paper award to Alan Collins

Proceedings from the CERR 2016 (Toulouse, France) 

are available here.

Please cite as :
Brusset, Xavier; Teller, Christoph; Kotzab, Herbert; (Eds.)
Proceedings of the third Colloquium on European Research in Retailing (CERR) 2016,
Toulouse Business School,Toulouse, France, 2016

ISBN 978-2-9549997-1-5

Cover_Book_of_Proceedings_2016.png



Bremen, CERR 2014

Bremen University on September 25 - 27, 2014

Bremen

From September 25th – 27th 2014 a colloquium was organized in Bremen at the initiative of five European scientific research centres. The objective was to bring together scientific researchers on retail issues in Europe so as to share results and insights both managerial and scientific. The following themes were among those of particular interest:

  • Shopper behavior
  • Retail marketing
  • Retail strategy
  • Retail operations
  • Franchise
  • Multi-channel
  • Retail logistics and supply chain management
  • Supplier relationship management
  • Contemporary issues in retailing

This conference was held on the premises of the University of Bremen in Germany, facing the urban park of the city. 35 communications were made by researchers from 30 different countries. The majority came from Europe and represented the major trends in research in retailing, marketing of the point of sales, consumer behaviour, logistics, e-commerce. From a methodological standpoint, a wide array of research methodologies was on show: from normative modeling to data-mining, qualitative studies, structural equation modeling and time series analysis.

The abstracts were published in a book of abstracts and handed as an electronic file to all participants. This book of abstracts is available upon request by writing to cerr@sciencesconf.org.


Paris, CERR 2012

Paris, June 2012

Paris

The first edition of the colloquium on European research in retailing was held in Paris, on the Paris campus of the ESSCA School of Management. The point was to bring together European researchers so that they could share insights into the latest research on topics related to retailing in Europe. The guiding theme was retailing in post-crisis in Europe. Given that the European market is no longer a growing one, to be able to sell, any manufacturer or producer has to satisfy ever more picky and jaded consumers, as well as fighting ever more competition both from Europe and the rest of the world.

At that first edition, 27 communications were made by researchers from 10 different countries representing 21 research labs.

A best paper award was handed to Christophe Bèzes for his work on the effect of channel congruence on a retailer's image.

Proceedings from the CERR 2014 (Bremen, Germany) 

are available here.

Please cite as:

Brusset, Xavier; Kotzab, Herbert; Schnedlitz, Peter; Teller, Christoph (Eds.)
Proceedings of the second Colloquium on European Research in Retailing (CERR) 2014, Bremen, Germany.

Proceedings CERR 2014

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